North Okaloosa Medical Center Reports on its Care for the Florida Panhandle Community in 2025
3/20/2026
Total Impact Exceeded $169.9 Million
CRESTVIEW, Florida, (March 20, 2026) – At more than 184,700 patient encounters last year, North Okaloosa Medical Center delivered on its commitment to provide quality healthcare for the Florida Panhandle community. NOMC’s 2025 Community Benefit Report shows care extended well beyond the hospital and clinics, contributing more than $169.9 million to the region through charity/uncompensated care provided, capital dollars reinvested in services and facilities, employee payroll, charitable projects and payment of more than $2.9 million in taxes.
NOMC used its resources to increase access and strengthen services through more than $15 million in projects, including a construction project to expand the hospital’s emergency department. When complete, the ED will have a capacity of 25 beds and enhanced resources for the clinical team to deliver care. In 2025, North Okaloosa Medical Center expanded access to high-quality specialty care across the region. We opened a new spine clinic and welcomed spine surgeon, Pooria Hosseini, M.D., strengthening advanced musculoskeletal services for our community. To further improve timely access to care, we added one mid-level provider in our orthopedic clinic, two in general surgery, and two in urology. NOMC invested $2 million in navigation technology to enhance surgical precision and patient outcomes. In addition, vascular services were reestablished through the addition of an independent provider, and hyperbaric services were reopened - ensuring patients can once again receive wound care and specialty treatments close to home.
The reinvestment in services benefits local residents and serves as an important resource for patients who come from other hospitals that are 20, 50, or even as far as 70 miles away.
“We are here to care for our patients and the place we all call home,” said Mike Nordness, chief executive officer of North Okaloosa Medical Center. “Health is central to quality of life, and we offer advanced medical services here in the Florida Panhandle to make it easy to access the care you need. It’s our privilege to transform lives every day, helping patients manage their health at every stage of life.”
Area families grew with the help of North Okaloosa Medical Center as more than 600 babies were delivered in 2025.
Quality of care was honored by receiving the certification of NOMC’s cardiac rehabilitation program by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR). This certification is recognition of NOMC’s commitment to improving the quality of life of patients by enhancing standards of care.
Emergency medicine is a critical service, with more than 40,000 visits to the emergency room at North Okaloosa Medical Center. Life-saving medically necessary care was provided to all patients, regardless of their ability to pay, with more than $83.3 million in charity and uncompensated care in 2025. Throughout 2025, NOMC continued the $15 million emergency room renovation that will double the number of beds and introduce advanced technology - expanding access, improving efficiency, and elevating the level of care our community can count on.
NOMC and its employees also support local organizations that make a difference, especially those addressing social determinants of health. Through service projects such as the annual Jars of Love Peanut Butter drive for Feeding the Gulf Coast and contributions to charitable organizations such as Relay for Life of the Emerald Coast, the Crestview Area Shelter for the Homeless, and Healing Hoof Steps, North Okaloosa Medical Center gives back to the community throughout the year.
Payroll of more than $59.2 million supports the delivery of around the clock care by a team of physicians, nurses and support staff, all passionate about serving patients. Their compassion and skills make a difference in the lives of neighbors, friends and the larger community.
“We have immense gratitude for every member of our team, and we are investing in resources to support them in their work and a culture that attracts and retains these talented people,” said Nordness. “This team is passionate about delivering quality care to those who are counting on us. We have an unwavering commitment to patient safety, clinical excellence, and doing the right thing every day for those who trust us with their care.”
Support for the future healthcare workforce includes training the next generation of medical professionals, we collaborate with area schools and colleges to provide observation and clinical opportunities for students in health occupations, including nursing, imaging, respiratory therapy, physical therapy and laboratory.
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